FAQ

Mobile encryption is one of the most complex fields of technology today. Following are a few common questions we get asked.

Do I really need to be concerned about protecting my voice and data communications?

It’s so easy to intercept cellular and other digital communications that even teenagers can do it. But it’s not teenagers that represent the worst threat. Corporate espionage, terrorist activities and kidnapping for ransom are just a few of the risks you face when your business and personal conversations are open to anyone who cares to listen.Here are some recent examples of real-life events that could have been prevented if the victims used Gold Lock products:

What is the difference between Gold Lock™ and other products available in the market?

  • Gold Line Group Ltd. has maintained a technological lead since 2003, proving to deserve your trust as well as the trust of worldwide corporations and governmental entities.
  • Gold LockTM is the only solution which utilizes a dual layered protection system. It protects data with AES and Elliptic Curve, and secures key transfer using Diffie Hellman protocol, designed to protect data up to Top Secret level.
  • Gold Lock™ is the only encryption software system which is licensed by the Israeli government (Ministry of Defense).
  • Gold Lock™ is the most easy to use encryption system in the world, suitable for users with no technical background.
  • For a detailed competitor analysis chart of Gold Lock vs. other products, please visit here: Competitor Analysis .

Is the Gold Lock™ solution software based or do I need specially modified hardware?

Gold Lock™ encryption system is software based. It utilizes the device’s native processing power and does not require any additional hardware.

Is there a chance that my call is recorded for decryption?

No modern hacking/decryption techniques are capable of decrypting the Gold Lock™ signal in any way. Even the mathematicians who developed the Gold Lock™ encryption algorithms are not capable of decrypting your secure calls and messages. Gold Lock is the only system in the world with the proper certification and documentation to prove it.

Can the Gold Lock™ encryption system be installed on my own phones or must I purchase the phones from you as well?

Gold Lock™ can be installed on your own phone. The installation is simple and does not require any technical expertise. If, however, you prefer to purchase a pre installed phone, please contact us for a quote which includes the phone and shipping.

Are there any geographic / export restrictions for Gold Lock™products?

Yes. Gold Lock™encryption systems are export controlled in the same way arms and ammunition are controlled, to prevent the advantage of military grade encryption falling into hostile hands. As a result, Gold Lock may NOT be sold or used in any of the following territories: Iran, Libya, Sudan, Syria, Iraq, North Korea, Lebanon, Palestinian Territory, and Cuba.

For encrypted calls – do I need to have Gold Lock installed on both phones?

Yes. End-to-end encryption is the only way to enable complete security (this can not be ensured when only one side is encrypted). Gold Lock is an end-to-end security system, so the encryption software must be installed on both sides of the call.

What is the difference between Gold Lock GSM and Gold Lock 3G™?

The main differences between Gold Lock GSM and Gold Lock 3G™ are in supported devices, and supported networks.Supported Devices:

  • Gold Lock GSM supports a list of preselected Nokia devices, which are reliable and able to support military grade encryption without affecting voice quality and user convenience.
  • Gold Lock 3G™ supports newer Nokia models, it also supports Android devices, PC / Laptops, Blackberry and iPhone devices.

Supported Networks:

  • Gold Lock GSM requires Data Call (CSD) support by the mobile operator. Detailed information regarding Data Calls is available here:http://en.wikipedia.org/wiki/Circuit_Switched_Data
  • Gold Lock 3G™ does not require CSD support, it works on internet protocols such as 3G, GPRS, WI-FI, on domestic and international calls as well.

* For assistance in choosing the best Gold Lock version for your needs, please Contact Us .

Do I need a VOIP provider when using Gold Lock 3G™?

No. Gold Lock 3G™ implements its own encrypted VOIP channel, without relying on any 3rd party provider. There are only two requirements for establishing an encrypted call between two devices (nationally or internationally):

  • Both sides of the call should have Gold Lock 3G™ installed
  • Both sides of the call should be connected to the internet (via WI-FI, GSM, 3G, GPRS, EDGE, UMTS, or CDMA)
Nokia Mobile Software