Last Updated: January 1, 2009
Contact and Purchase Information
When you use our Service we collect your contact information such as name, address, phone number and email address, as well as information about the product that you have purchased.
We collect the payment information that you provide us such as your credit or debit card number or your bank account number and related wire transfer information, as well as the amount that you pay to purchase products and services from GLG.
We may collect information about the device to which you download the Software, such as the model of the communication device that you are using and your service provider. The Software includes a unique hardware key that communicates with our servers to determine whether you have paid your license fee.
When you visit the Website, we may collect information about your software or browser version, operating system, or IP address as well as anonymous information about the pages viewed and links selected to help us evaluate Website usage. Like many sites, we may use “cookies” to collect this information. Cookies are small packets of data that are placed on a user’s computer’s hard drive by our servers to identify the computer to our servers. Users can disable cookies or otherwise manage them through tools provided with the user’s browser software and with third-party software packages.
Other Information Sources
We may use publicly available sources outside of GLG to verify or supplement the information you give us. For example, we may obtain address updates from the. Postal Service or demographic information from direct marketing companies. We use this data to help us maintain accurate records and to improve the products and services.
Usage and Sharing of Information
GLG uses the information that you provide to us to (a) collect and process your payments for the Services, (b) confirm that you are current in your Software license payments; (c) contact you regarding the Service; and (d) improve the Service and other GLG product offerings.
GLG may share information that it has collected with trusted third party service providers who help us provide you with the Services or process or collect payments. In addition, GLG may share anonymous information about payments for the Software with GLG’s business partners who promote and sell the Software.
GLG may share information that you provide us with third parties, (a) in cases of abusive behavior or suspected violations of the GLG License Agreement in order to investigate the violation and to take appropriate action; (b) when required by law, such as to respond to subpoenas, court orders, or other legal process; (c) to prevent fraud or imminent harm; or (d) to establish or exercise our legal rights or defend against legal claims.
In the event that GLD is acquired by or merged with another company, or if it sells substantially all of its stock or assets, GLG may transfer your information to the other company who is party to that transaction.
Notification of Changes and Other Events
Updating Your Information
You can update your contact, billing or payment information by contacting us at [email protected]
GLG reserves the right to send you communications through email or postal mail relating to your account, the Website, the Software or any other GLG services. You cannot opt out of these messages.
You consent to receiving all notifications from GLG through display on the Websites or through email, including any notifications that GLG is required by law to send to you, such as notifications of breaches of security.
GLG operates in Israel. By using Gold Lock you are providing data directly to Israel, and all data collection by Gold Lock is subject solely to the laws of Israel. Please be advised that Israeli law may not offer the same privacy protections as the laws of your jurisdiction.
Comments and Questions
If you have any comments or questions you may address them to our customer service department at Meginei Hagalil 5, Rehovot 76200, Israel.